We believe that we only succeed when you succeed. That’s why our team partners with you every step of the way.
Let’s get to know each other. We’ll discuss your mission and goals, limitations and opportunities. Once we know who you are, our strategic minds will get to work and come up with a solid plan of attack to help you achieve your goals.
Your dedicated project team will guide you through the new terrain and get your project up and running. This is also when you’ll meet our incredible Design team, who will craft a solution designed to deeply engage your supporters and build your brand.
Our amazing Client Services team will lead you through tailored training sessions so that you feel confident with your new tools. We’ll even help you get that first event or campaign set up and ready to go!
Our relationship doesn’t end once your site is live. DonorDrive prides itself on our Client Services team, who are ready and waiting to help our clients with any problems or questions that pop up. These dedicated team members work with our clients via phone, email, and instant chat—whichever is most helpful. We also offer 24-hour emergency support, so you’re never on your own come event day.